S9E7: Teaching Active Listening Skills

S9E7: Teaching Active Listening Skills

Communications Coach Shweta Ramkumar shares insights into teaching active listening skills to healthcare professionals. In this episode, Shweta explains what active listening is, why it's important and how we can develop this skill in the ESL classroom.

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S8E1: Reflecting on Critical Incidents to Build Better Teams

S8E1: Reflecting on Critical Incidents to Build Better Teams

Author Ian McMaster talks about common challenges international teams often face and how taking time to reflect on critical incidents can improve teamwork. This episode is helpful whether you work as part of an international teaching team or seek ways to develop this skill set with your teenage or adult language learners.

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